The Packaging Experts Story
Our Journey: Building The Packaging Experts from Vision to Expansion
The Packaging Experts founded in 2013 by Paul Marsh, driven by the desire to simplify processes and amplify creativity his vision was clear: to operate as an extension of each client’s business — delivering high-quality print management, packaging design and manufacture, branded merchandise, and logistics support, all under one roof. The company quickly built a reputation as a trusted partner for brands that valued both efficiency and creativity.
In 2018, Emma Marsh joined the business, bringing her IT sales expertise and a strong focus on customer experience, helping ensure every campaign is delivered seamlessly and on time.
In 2022 The Packaging Experts opened its 10,000 sq ft digital printing studio, production facility, and warehouse in the UK and a European hub to ease logistics post Brexit. This major milestone allowed the company to bring most of its printing in-house, guaranteeing consistent quality, greater control, and even faster turnaround times for clients.
In 2023, co-owners Paul and Emma acquired IC Printing Services, bring Lithoprinting capability in house along with fresh talent, new customers, and additional expertise.
Fast-forward to today we are making more room for our growing operation, the team recently added a mezzanine floor to maximise warehouse & production space — creating even more room to fulfil customer orders efficiently.
From a single small room to a thriving, multi-location business, Paul and Emma Marsh’s journey with The Packaging Experts is one of steady growth, bold decisions, and a relentless focus on quality and service. Twelve years on, the company’s success stands as proof that when passion meets purpose — you really can’t stop progress.
Don’t just take our word for it, here is what our customers say!
‘My request for The Packaging Experts was very bespoke and i had found that other organisations turned me away or required a very large order (i needed a small quantity of designs for gift boxes, but with a different design on each box). When Donna replied, she said it was no trouble at all, offering me a really competitive quote and explained everything that was needed to get the project delivered. Once we had received a sample we were happy to press ahead, and although i had issues with the images i produced not being the right resolution, Donna was extremely patient with me. Dan got in touch to assist and they both worked together to make sure we had everything we needed. The boxes came today and i’m delighted with the quality, and they were very safely packaged and delivered really quickly. I will absolutely be using them again, thank you Donna, Dan & the team at The Packaging Experts!’
Fantastic service from start to finish. We required a bespoke packaging solution to fulfil multiple use-cases, made with 100% eco-friendly materials. The result was delivered ahead of schedule and looked absolutely superb. Highly recommended.
M.Orson – Reev
As a new product business, we cannot express our gratitude for the amazing work your company and staff have achieved for us at Sent2ment . It has taken 4 years to find a company able to package our sentimental products to the highest standard required and you have bypassed all our expectations. Not only are your team diligent and creative you have gone above and beyond to communicate and reach an absolute perfect finish. We very much look forward to continuing our journey with you and feel completely confident in our progression working alongside this team! Thank you to all of you with our deepest expression of gratitude!